Cancellation conditions
This rate is subject to the following conditions:
If you cancel or do not show up, the full amount of the reservation will be charged.
You can modify the reservation and request changes up to 15 days before your arrival by sending an email to the Hotel.
You can choose to change your reservation to any other date, check availability online or directly with the hotel. The price per night may vary, in this case, you will only be charged the price difference between the first reservation and the new one.
Cancellation penalty
- Cancelling booking from 2025-11-03T00:00 at 00:00 will have a penalty of 114.33
Booking conditions
Our hotel is only for adults, kids are adorable but we don't have the correct facilities for them. The restaurant zone, however, is open to everyone and children are allowed there under the loving watch of their parents.
At Concept Hotel Group we accept dogs up to 8Kg, as we understand perfectly well that you want to take your pet with you and, above all, on holiday. Of course, we also accept guide dogs.
Check in is from 3.00 p.m. If there are rooms available before this time we'll allow you to enter without any additional charges. We'll always try to be of assistance when rooms are available.
Check out is by 12.00 p.m. If you need "late check out" and you booked your room on our website, congratulations! You have late check out free subject to availability. Just to repeat - subject to availability. We're sorry but we can't assure late check out until the same day of your check out because it is dependent on room availability.
Enjoy your stay and welcome to Los Felices paradise.